Policy Documents

CONSUMER FEEDBACK CONSULTANCY - Website Privacy Policy

Last Updated: 13.06.2024

Consumerfeedback.co.zw (the “Website”) is committed to protecting the privacy of its users. This Privacy Policy outlines the types of information we collect when you use our Website, how we use and protect that information, and your rights regarding your information.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Website.

Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you interact with the Website, such as when you sign up for an account, subscribe to our newsletter, participate in surveys or promotions, or contact us for support. This information may include your name, email address, postal address, phone number, and any other information you choose to provide.

Usage Information: We may also collect non-personal information about your use of the Website, including your IP address, browser type, device type, operating system, pages visited, and the date and time of your visit. This information is collected using cookies and similar tracking technologies.

How We Use Your Information

To Provide Services: We may use your personal information to provide you with the services offered on the Website, to communicate with you about your account or transactions, and to respond to your inquiries and requests.

To Improve the Website: We may use usage information to analyze trends, administer the Website,

track users’ movements around the site, and gather demographic information about our user base as a whole. This helps us improve the Website and tailor it to our users’ needs.

For Marketing and Advertising: With your consent, we may use your personal information to send you promotional materials and offers that we think may be of interest to you. You can opt-out of receiving these communications at any time.

For Legal Purposes: We may also use your information to comply with applicable laws and

regulations, to enforce our terms and conditions, and to protect our rights and the rights of others.

How We Protect Your Information

We take the security of your information seriously and take reasonable measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot

guarantee the absolute security of your information.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or by contacting us directly. You also have the right to opt-out of

receiving marketing communications from us.

Children’s Privacy

The Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Privacy Policy by posting the updated policy on the Website or by other means. Your continued use of the Website after the effective date of the revised Privacy Policy constitutes your acceptance of the

terms.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at info@consumerfeedback.co.zw

This Privacy Policy was last updated on 13.06.2024.